In these challenging
times when every cubic yard delivered well is critical, CDP Online gives
your frontline representatives the advantage of being the most efficient,
skilled and productive driving force representing your business.
CDP Online
Certification Provides the Following Benefits:
Individual participants work at their own pace and on
their own schedule, providing flexibility and convenience to both the
company and drivers.
The program is totally self-directed so a supervisor or
company trainer is not needed.
CDP-Online has a convenient start/stop feature, making
the new program adaptable to the variable work schedule of a typical
ready mixed concrete driver.
Exams are online as well, so the requirement for
third-party exam proctors has been eliminated, saving your company time
and money.
The updated curriculum meets all new industry codes and
standards.
The value of even the
best internal training program can be enhanced by the validation of NRMCA's
Concrete Delivery Professional certification. This program provides a
competitive advantage by assuring customers that your mixer drivers are
introduced to industry operation standards so your customers can expect the
highest level of professionalism.
Five critical program areas are emphasized in CDP Certification:
Provide your mixer drivers with the
basic technical knowledge about the product that he/she mixes and
delivers.
Introduce your drivers to federal
environ- mental compliance regulations, as well as compliance skills
and methods.
Thoroughly cover what it takes for a
driver to deliver excellent customer service that attracts repeat
business.
Update your drivers on the industry's
safety rules and regulations.
Assure that your drivers can deal with
common malfunctions that may affect delivery.
Producers with Certified Mixer Drivers Testify that the CDP Program:
Increases Customer Satisfaction
Meets Federal Mandates for Supplier Certification
Enhances Existing Training Programs
Improves Morale, Helps Retain Drivers, and Increases
Performance
Helps Meet Safety Requirements (Often resulting in
fewer accidents and compliance problems)
Enhances Business Success (Fewer returned loads; lower
maintenance and insurance costs)
Elevates the Industry and Supports the
"Prescriptive-to-Performance"
P2P Initiative
Keep it Going with Continued Certification —
Enroll Your Drivers Today!
For support regarding the
CDP-Online
program and registration process, please contact Shawnita Dickens,
NRMCA's Certification Programs Administrator, at 240-485-1154 or
by email at
sdickens@nrmca.org.
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